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Failure Payload

{
"result_id": "7fd1c306-7830-4261-b372-181f742055ef",
"event": "failed",
"data": {
"kyc": {
"id": "7fd1c306-7830-4261-b372-181f742055ef",
"kycInquiryId": "d72b7afc-6841-4478-9d21-3e8dd3d26695",
"createdAt": "2023-10-03T10:05:51.851407Z",
"tenantId": "6098ca37-d11e-4b66-9344-3837dd3852f9",
"customData": null,
"status": "failed",
"documentId": "abcc8e8b7b354cb9978c40b66de2bae3",
"documentType": "GB_DrivingLicense_2015",
"class": "web-mobile",
"platform": "iOS",
"browser": "Mozilla/5.0 (iPhone; CPU iPhone OS 17_0 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/17.0 Mobile/15E148 Safari/604.1",
"scoreDocumentTotal": 0.6977895,
"scoreBiometricLifeProof": 0.828225,
"scoreBiometricSelfie": 0.9996347,
"scoreBiometricPhotoId": 0.9996347,
"scoreBiometricDuplicateAttack": 0.87014455,
"processCode": "ProcessCompleted",
"processType": "info",
"processMessage": "The process has been successfully completed",
"processAdditionalData": null,
"identityId": "user@test.com"
}
},
"custom": null
}

Provides an ID for referencing the specific result and indicates the event outcome.

  • Result ID: 7fd1c306-7830-4261-b372-181f742055ef
  • Event: Failed

KYC Data

Includes essential information about the KYC process, such as IDs, creation timestamp, tenant ID, document details, device information, and custom data (if any).

  • ID: 7fd1c306-7830-4261-b372-181f742055ef
  • KYC Inquiry ID: d72b7afc-6841-4478-9d21-3e8dd3d26695
  • Created At: 2023-10-03T10:05:51.851407Z
  • Tenant ID: 6098ca37-d11e-4b66-9344-3837dd3852f9
  • Custom Data: N/A
  • Status: Failed
  • Document ID: abcc8e8b7b354cb9978c40b66de2bae3
  • Document Type: GB_DrivingLicense_2015
  • Class: Web-Mobile
  • Platform: iOS
  • Browser: Mozilla/5.0 (iPhone; CPU iPhone OS 17_0 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/17.0 Mobile/15E148 Safari/604.1

KYC Scores

Lists various scores related to the verification process, including the total document score and different biometric scores.

  • Total Document Score: 0.6977895
  • Biometric Life Proof Score: 0.828225
  • Biometric Selfie Score: 0.9996347
  • Biometric Photo ID Score: 0.9996347
  • Biometric Duplicate Attack Score: 0.87014455

Process Information

Specifies the process code, type, message, and any additional data. In this case, the process was unsuccessful.

  • Process Code: ProcessCompleted
  • Process Type: Info
  • Process Message: The process has been successfully completed
  • Process Additional Data: N/A

Identity Information

Identifies the individual associated with the KYC process, in this case, by their email address.